Voice Chat
Last updated
Last updated
To use voice chat in the General Channel, you must purchase a microphone item from Miharu, the NPC at the Tool Shop.
However, in the Party Channel, voice chat is available without a microphone item.
[When You Have a Microphone Item]
Voice chat is only available when the microphone item is equipped and the microphone function is turned ON.
Voice transmission range: within a 30m radius. Voices outside this range will be attenuated (volume will gradually decrease).
[For Party Channel]
Voice chat is available between party members without a microphone item.
You can use voice chat from anywhere as long as you're in the same party. ※ However, voice chat may be restricted if you're in different instances.
Setting Microphone App Permissions on Windows
Please refer to the official Microsoft guide below to enable app permissions for your microphone.
How to Report Inappropriate Language in Voice Chat
If you hear inappropriate language during voice chat, please follow the steps below to report it.
Record Your Screen
Refer to the official Microsoft guide below to record your screen, and report the incident to the CALIVERSE Support Center along with the video file
Submit a Report to CALIVERSE Support Center
Log in to the CALIVERSE website:
After logging in, click the Support Center tab at the bottom:
※ Please make sure you are logged in before accessing the Support tab to successfully submit your report.
How to Check Microphone Connection Status (Windows)
To verify whether your microphone is properly connected, please follow the steps below:
Open the Control Panel
Type Control Panel
in the Windows search bar and open it.
Navigate to Sound Settings
Click [Hardware and Sound] > [Sound].
Go to the Recording Tab
In the top menu, select the [Recording] tab.
Check the List of Connected Microphones
You will see a list of currently connected microphones.
If your microphone is connected and working, you’ll see it in the list, and the bar on the right will react to sound input.
If it is disconnected, it may appear as “Not connected.”
※ If your microphone does not appear or shows no response, please check the cable connection or verify that the proper drivers are installed.